Privacy Policy

Information we collect

When you submit an inquiry, we may collect your name, business email, company, country or region, product interest, expected volume, message, and any drawing or specification you choose to attach.

How we use it

We use this information to respond to your request, assess component manufacturability, prepare quotation or sampling discussions, maintain inquiry records, prevent abuse, and meet applicable legal or quality obligations.

Technical and security handling

Inquiry records are restricted to authorized website administrators. Uploaded RFQ files are stored outside the public website directory. Internet transmission and email cannot be guaranteed to be completely secure; do not submit unnecessary personal data or highly confidential information unless an appropriate confidentiality arrangement is in place.

Sharing and retention

Information may be accessed by relevant commercial, engineering, quality and IT service personnel for the purposes above. We do not sell inquiry information. Records are retained only as long as reasonably required for the inquiry, supplier/customer qualification, legal, security and quality purposes.

Your choices

You may request access, correction or deletion of inquiry information, subject to legal and quality-record obligations, by contacting Moosen through the website contact channel.

International inquiries

If you contact us from another country or region, your information may be processed where Moosen and its service providers operate. Additional notices or transfer arrangements may apply depending on the final operating entity and target market.

Updates

This policy may be updated when the website, operating entity, service providers or applicable requirements change.